S77 Federal Continuing Attachment - Updates

Purposes:

This screen allows MIMS users to amend an existing federal continuing attachment with a new debtor balance as required.

1. MIMS user must have applicable security authorization to view files.

The following groups have access to this screen:

· Call Center Agent

· Collection Agents (RGPU, File Intervention, Compliance 4)

· Collection Support Agent (only for confirmation)

· Compliance 5 Agent

· MEP Senior Management

· MIMS

· ISO Agent

· SIU Agent

· System Administrator

Navigation:

Collections è Initiate Collection Tool èè

Letters:

· L91 – Adjust Federal Garnishee – Fax Cover

1. Select the appropriate status of the FCA (either ‘Abandon’ or ‘Remarks Only’).

· To terminate a FCA, simply click ‘Abandon’ and follow the rest of the steps.

2. Enter your comments into the field labeled ‘Additional Remarks’.

3. Click the ‘Save’ button and you will be returned to ‘S85 Collection Tool History’ screen.

Screen Label	Description/Instructions
Updates
Status	Select the appropriate status of the FCA.
Additional Remarks	Enter appropriate comments regarding your status entry for this particular FCA.
	Click this button to save your updates to the file.
	Click this button to return to the ‘S85 Collection Tool History’ screen.
Status
Date	Displays the date in which the FCA was issued.
Details	Displays the type collection tool issued.
Arrears	Displays the amount of arrears the debtor owes.
Ongoing	Displays the amount of ongoing the debtor owes.
Remarks	Displays the remarks made by previous MEP staff dealing with the file.

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ID	Error Message Description	Action
269	Status button selection is mandatory.	Ensure that you have selected either ‘Abandon’ or ‘Remarks Only’.
105	Additional Remarks is mandatory	Ensure that if you have selected ‘Remarks Only’, that you have also entered comments.